FAQ

Frequently Asked Questions

How do I find my size?

Each product page has a size guide with measurements. Compare them with a similar piece you already own. If you're unsure, email us and we'll help you choose.

How long does delivery take?

Standard delivery takes 6–9 business days from when you place your order. For sale items, please allow an extra 2–4 business days. Every order is tracked.

Can I exchange an item?

Yes, for a different size or colour (or store credit) within 14 days of delivery, as long as the item is unworn with tags attached and in its original packaging. Sale items are final sale for change of mind. Faulty items are always covered under the Australian Consumer Law. See our Returns & Exchanges page for details.

Which payment methods do you accept?

All payment options available to you are shown at checkout. Payments are processed securely and encrypted.

Can I change or cancel my order?

Please email us as soon as possible. We can only make changes before your order has been dispatched.

How can I contact you?

Use the form on our Contact page and we'll reply within one business day.