Privacy Policy

Last updated: 26 October 2026

Coral Bloom ("we", "us") respects your privacy. This policy explains how we collect, use, store and share your personal information when you visit our website or shop with us, in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

  • Contact details: name, email address, phone number, billing and shipping address.
  • Order details: products purchased, returns, exchanges and order history.
  • Payment information: payments are processed securely by our payment providers. We do not store full card numbers.
  • Communications: messages you send us, for example through our contact form or by email.
  • Device and usage information: IP address, browser and device type, pages viewed and how you use our website, collected through cookies and similar technologies.

How we use your information

  • To process and deliver your orders, exchanges and refunds.
  • To answer your questions and provide customer service.
  • To send marketing emails if you have subscribed. You can unsubscribe at any time using the link in every email.
  • To improve our website, products and service, and to prevent fraud.
  • To comply with our legal obligations.

Who we share it with

We share personal information only as needed to run our store, with service providers such as our e-commerce platform (Shopify), payment providers, delivery carriers, email and marketing tools, and customer review tools. Some of these providers store or process information outside Australia, including in Canada, the United States, the European Union and other countries. We take reasonable steps to make sure they protect your information. We never sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how our website is used. You can control cookies in your browser settings, but some parts of the website may not work properly without them.

Security and storage

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We keep it only for as long as we need it for the purposes above or as required by law.

Access, correction and complaints

You can ask to access or correct the personal information we hold about you, or ask us to delete it, by emailing us. If you have a privacy complaint, please contact us first and we'll respond within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Changes

We may update this policy from time to time. The latest version will always be on this page.

Contact

Coral Bloom · Email: info@coralbloomboutique.com